Last updated: 21 February 2024
Introduction
Welcome to bikefood.co.uk (the “Website”). This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit and make purchases on our Website. We are committed to protecting your privacy and ensuring that your personal data is handled responsibly and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information we collect
a. Personal information: When you visit our Website and make a purchase, we may collect personal information such as your name, email address, postal address, and payment details.
b. Account information: If you create an account on our Website, we may collect and store your account information, including your username and password.
c. Transaction information: We collect information related to your purchases on our Website, including the products you buy, transaction details, and delivery information.
d. Communication data: We may collect data that you provide when you communicate with us, including emails, chat messages, and customer support inquiries.
e. Device and usage information: We may automatically collect information about your device, such as your IP address, browser type, and operating system, as well as your usage of our Website.
How we use your information
a. Order processing: We use your personal information to process and fulfill your orders, communicate order updates, and provide customer support.
b. Account management: If you create an account, we use your information to manage and maintain your account on our Website.
c. Marketing and promotions: With your consent, we may send you marketing communications and promotional offers. You can opt-out at any time.
d. Legal compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
Cookies and similar technologies
We use cookies and similar technologies to enhance your experience on our Website, track your preferences, and collect information for analytics. By using our Website, you consent to the use of cookies in accordance with our Cookie Policy.
Third-party disclosure
We do not sell, trade, or transfer your personal information to third parties without your explicit consent, except for trusted third parties who assist us in operating our Website and conducting our business, provided they agree to keep this information confidential.
Your rights
You have the right to access, correct, update, or delete your personal information. You can also object to the processing of your information or request its portability. To exercise these rights, please contact us using the details provided in Section 9.
Data security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Changes to this privacy policy
We reserve the right to update and revise this Privacy Policy. Any changes will be effective immediately upon posting on our Website. We encourage you to review this Privacy Policy periodically for any updates.
Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following email address: enquiries@bikefood.co.uk
Thank you for trusting bikefood.co.uk with your personal information.